【2025】New Umeda LOFT at Hanshin Department Store! Access, Opening Hours, Must-Buy Items & Tax Refund Guide

2025/07/02
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Umeda LOFT, which originally opened in Chayamachi in 1990 and has been a hub for diverse cultural trends for 35 years, has now relocated to the 6th floor of Hanshin Umeda Main Store.

In this article, we’ll give you a comprehensive guide to the newly reopened store—highlighting its key attractions, how to get there, the revamped and easy-to-navigate single-floor layout, tax-free shopping procedures, and more. Everything you need to know before your visit is right here!

 

1. Umeda LOFT moved—now on the 6th floor of Hanshin Umeda Main Store

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On Wednesday, May 21, Umeda LOFT reopened on the 6th floor of the Hanshin Umeda Main Store. The new Umeda LOFT features the concept of a “LOFT Market NEO”—a vibrant space filled with colorful and enticing products. With around 40,000 items available, including stationery, cosmetics, and lifestyle goods, it’s a shopper’s paradise. There’s also a dedicated event space that hosts limited-time exhibitions, making it a place where you can easily lose track of time while browsing.

2. How to Get to the New Umeda LOFT (Hanshin Umeda Main Store)

Hanshin Umeda Main Store, home to the new Umeda LOFT, is located in the heart of Osaka’s Umeda area—making it extremely convenient to access. It’s just a few minutes on foot from major train stations such as Hankyu Osaka-umeda Station, Hanshin Osaka-umeda Station, JR Osaka Station, and Osaka Metro Midosuji Line’s Umeda Station. Plus, the area is well connected by underground shopping arcades, so you can reach the store without getting wet even on rainy days.

 

Access from nearby stations:

・5 min walk from Hankyu Osaka-umeda Station

・1 min walk from Hanshin Osaka-Umeda Station

・2 min walk from JR Osaka Station

・1 min walk from Osaka Metro Midosuji Line Umeda Station

・1 min walk from Osaka Metro Tanimachi Line Higashi-Umeda Station

・3 min walk from Osaka Metro Yotsubashi Line Nishi-Umeda Station

・4 min walk from JR Tozai Line Kitashinchi Station

3. Umeda LOFT Opening Hours & Basic Info

Except for the New Year holidays, the store is open nearly all year round, so you can enjoy shopping anytime with ease. A wide range of payment options is also accepted.

 

Opening Hours:

10:00 AM – 8:00 PM

 

Accepted Payment Methods:

Electronic money, transportation IC cards, UnionPay, and more.

4. Floor Guide of the New Umeda LOFT

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Umeda Loft features a wide variety of products all on one floor, making it easy to browse across different genres. The sales floor on the 6th floor is divided into east and west sections, with numbered “addresses” displayed on hanging banners. These serve as navigation signs, helping you smoothly find your way to your desired section.

 

The store focuses on four main categories: Health Goods, Stationery & Lifestyle Goods, Daily Necessities, and Variety Goods. Each section is filled with unique and creative items, making browsing alone an enjoyable experience.

 

Health and Beauty Goods (Approx. 9,000 items)

This section features skincare products and trendy mini cosmetics mainly aimed at people in their 20s and 30s. Don’t miss the “Best Cosmetics” display showcasing top-rated beauty picks.

 

Stationery (Approx. 19,000 items)

In celebration of the reopening, the special event “Yappa Sukiyanen Osaka” offers exclusive items created in collaboration with four Osaka-based companies, including novelty goods inspired by Hanshin Railway tickets. There’s also a curated selection of museum merchandise from institutions like The National Museum of Modern Art, Tokyo and international art museums.

 

Home and Household Goods (Approx. 3,000 items)

Under the summer theme “Beat the Summer Heat”, you’ll find a range of cooling items for home, outdoor activities, shopping, and commuting. The kitchen goods section features convenient cooking tools perfect for enjoying takeaway meals at home.

 

Variety Goods (Approx. 9,000 items)

The newly launched “LOFTOY SHOW” spotlights global pop culture figures. Also debuting is the “Streaming NOW!” section, offering support items for mobile gadgets and a lineup of gaming gear designed for streamers and tech lovers.

5. Tax Refunds at Umeda LOFT (Hanshin Umeda Main Store) for Overseas Tourists

Don’t forget to complete the tax-free procedures when shopping! Tax exemption is available only on the day of purchase, so be sure to allow enough time. The counter can get crowded, especially near closing time, so it’s best to complete the process early.

 

Location:

Service Counter inside Umeda Loft

 

Hours:

10:00 AM – 7:30 PM

 

Eligible Items:

・General goods: Non-consumables such as clothing, fashion accessories, watches, and jewelry

Consumables: Food, beverages (including alcohol), cosmetics, pharmaceuticals, etc.

 

Purchase Requirements (tax-excluded total on the same day):

・General goods: ¥5,000 or more

Consumables: ¥5,000–¥500,000
Combined (general + consumables): ¥5,000–¥500,000

 

Eligible Customers:

1. Foreign nationals with a status of residence such as Temporary Visitor (less than 6 months since entry), Diplomat, or Official
2. Japanese nationals temporarily returning from abroad, residing overseas continuously for at least 2 years and presenting proof. (Must be within 6 months of returning to Japan.)

*Both require the purchaser to be the person applying for the tax exemption. Applications by proxies are not permitted.

 

Tax-refound Steps:

① Go to the Service Counter at Umeda LOFT on the same day of your purchase.

 ↓

Be sure to bring the following items:

・Purchased items
・Your
original passport (no copies allowed; must include entry stamp or sticker)
・For Japanese nationals temporarily returning from abroad:
Koseki no Fuhyo (Family Register Supplement) or Certificate of Residence Abroad

・Credit card or point card used (if applicable)

Payment and Important Notes:

Pay the amount excluding consumption tax, plus a handling fee of 1.55% of the tax-free item total.
No returns or exchanges are accepted for tax-free items, regardless of reason. Thank you for your understanding.

6. Must-Buy & Popular Items at Umeda LOFT

Here are must-check items from each of the four main categories—Health Goods, Stationery, Lifestyle Goods, and Variety Goods! Whether you’re picking up a souvenir to remember your trip to Osaka or looking for gifts for family and friends, these items are sure to delight.

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Health Goods
 Discover trendy mini-sized cosmetics and popular healthy & beauty foods, especially from Korea.

AMUSE

Ring Lip Balm – ¥1,210
Tint Balm Key Ring – ¥1,320

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Orthomol Multivitamin & Mineral (7-day supply) – ¥4,801

Lacto-Fit Gold – ¥1,728

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Stationery & Miscellaneous Goods

Don’t miss the exclusive original items, including special collaboration goods with the Hanshin Tigers professional baseball team!

 

Hairband with Pouch – ¥2,200

Packing Pouch – ¥3,300

 

(Umeda Loft exclusive early release)

Hanshin Railway Towel Handkerchief – ¥990

Hanshin Railway Memo Pad – ¥495

 

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・Grand Reopening Exclusive: “Still Love Osaka” Limited Edition Goods

As part of the opening celebration, Loft presents a special series titled “Still Love Osaka,” reflecting the team’s enduring love for the city despite the move. These exclusive items are collaborations with four beloved local Osaka brands. Each brand features a lineup of uniquely designed items such as memo pads, drawstring pouches, and more, which are only available at Loft!

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Lifestyle Goods

Perfect for summer, this refreshing series features cool-toned designs with the iconic SUNKIST logo. Great for outings, lunches, and seasonal gifts!

 

SUNKIST Collection

Square Lunch Bag – ¥2,860

Drink Holder – ¥2,090

Insulated Drawstring Pouch – ¥1,760

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Variety Goods

Check out handy smartphone accessories perfect for live streaming, as well as popular character goods from Yuji Nishimura and JELLYCAT.

7. Explore More—Food & Dining Options at Hanshin Umeda Main Store

Besides Umeda Loft, Hanshin Umeda Main Store offers plenty of exciting spots to explore! From Shokusai Terrace, which hosts weekly food events, to Kansai’s signature gourmet basement delicacies, and trending fashion and cosmetics—there’s something for everyone. Be sure to check out the article below and discover all that Hanshin Umeda Main Store has to offer!

 

▼For more details▼

Hanshin Department Store Umeda Main Store- Best Place to Enjoy Japan’s Food Culture!

8. More Tourism and Gourmet Info on Osaka Umeda

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The Umeda area in Osaka is home to countless attractions and entertainment spots, offering plenty to see and do! After enjoying your time at Umeda LOFT, be sure to explore the surrounding area—you’re sure to discover something new and exciting!

 

▼For more details▼

[2025] A Complete Guide to Osaka Umeda! Top Attractions, Food, Shopping, and Transportation Tips

Osaka-Umeda-1Day-Course | Sightseeing! Shopping! Gourmet! Enjoy Osaka Umeda to the fullest!

LOCATION INFORMATION

Address

6F, 1-13-13, Umeda, Kita Ward, Osaka [MAP]

Access

5 min walk from Hankyu Railway Osaka-umeda Station
1 min walk from Hankyu Railway Osaka-umeda Station

Opening Hours

10 AM - 8 PM

About the author

SHIRO
SHIRO
A free spirit who loves the serene landscapes of ancient cities and travels solo.
Constantly exploring fascinating and less-known gems in Osaka, Kyoto, and Kobe.
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