When visiting Kyoto’s famous sightseeing spots, traveling by bus or subway is often necessary. However, carrying large luggage can be inconvenient. Many visitors may be looking for services that allow them to store or deliver their luggage.

This article introduces the convenient “hands-free travel” service, including same-day baggage delivery and temporary baggage storage, which is available at the Hankyu Kyoto Tourist Information Centers in Kyoto-kawaramachi and Karasuma.

Hankyu Tourist Information Center Kyoto-kawaramachi is located right outside the central ticket gate of Hankyu Kyoto Line’s Kyoto-kawaramachi Station.

Opening hours: 8:30 AM – 5:00 PM (Open year-round)

Hankyu Kyoto Tourist Information Center Karasuma is located right outside the west ticket gate of Hankyu Kyoto Line’s Karasuma Station.

From JR Kyoto Station, take the Kyoto Municipal Subway to Shijo Station, exit through the north gate, and go up the stairs. It is about a 1-minute walk from the north gate.

Hankyu Kyoto-kawaramachi Station and Hankyu Karasuma Station are connected via an underground floor where the ticket gates are located, and it takes about 10 minutes to walk between them.

Opening hours: 8:30 AM – 7:00 PM (Open year-round)

Both Hankyu Kyoto Tourist Information Center Kawaramachi and Hankyu Kyoto Tourist Information Center Karasuma are located underground. Above ground, Kawaramachi Street runs east to west through the heart of Kyoto.

・Multilingual support (English, Chinese, Korean, and Japanese)

・Discounted ticket sales

・Baggage storage

・Same-day delivery service (Kawaramachi only)

・Baggage delivery service

・Distribution of sightseeing brochures

・Wi-Fi access and Wi-Fi router rental (Kawaramachi only)

At these information centers, you can ask staff directly for assistance, find information that may be difficult to locate on your smartphone, or request luggage delivery. It’s a great resource to make your trip more convenient, so be sure to keep it in mind.

Among the various services available, let’s take a closer look at the Same-Day Delivery Service offered at Hankyu Tourist Information Center, KYOTO-KAWARAMACHI.

With this service, luggage deposited at the center before the designated time will be delivered the same day to designated hotels within Kyoto City or Osaka City.

Additionally, deliveries to Kansai International Airport are available, with luggage arriving the following morning from 7:00 AM onward.

・Start sightseeing immediately upon arrival without carrying luggage

・Avoid the hassle of carrying large bags on crowded buses, subways, and shopping streets

・Save time by skipping trips to coin lockers to retrieve luggage

This allows you to make the most of your time in Japan.

1. Using the service on the day of arrival in Kyoto
Morning: Drop off luggage at Hankyu Tourist Information Center, Kyoto-kawaramachi

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Enjoy sightseeing in Kyoto without luggage

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Check in to a hotel in Kyoto

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Receive luggage at the hotel

2. Using the service when traveling from Kyoto to Osaka

Morning: Drop off luggage at Hankyu Kyoto Tourist Information Center – Kawaramachi

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Enjoy sightseeing in Kyoto or Osaka without luggage

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Check in to a hotel in Osaka

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Receive luggage at the hotel

3. Using the service before returning home
 Morning (the day before departure): Drop off large luggage (e.g., suitcases) at Hankyu Tourist Information Center, Kyoto-kawaramachi
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Enjoy sightseeing freely with only an overnight bag until your departure
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On departure day, pick up your luggage at Kansai International Airport

How does that sound? Can you imagine how much more comfortable your trip would be with this service?

Delivery Areas

Luggage deposited at the Hankyu Tourist Information Center, Kyoto-kawaramachi can be delivered on the same day to hotels or guesthouses in Kyoto or Osaka.

[Notes]

*Delivery is limited to accommodation facilities only (excluding Kansai International Airport).

*For accommodations without on-site staff, such as private lodgings, baggage will be delivered to the nearest Yamato Transport office on the same day.

・Baggage Eligible for Same-Day Delivery

Certain restrictions apply to the baggage that can be delivered. Be sure to check in advance:

・Total dimensions of 200cm or less (sum of three sides)

・Weight of 30kg or less

・Value of 300,000 yen or less

・Reception & Delivery Hours

Check the following for the operation hours for baggage delivery service.

Reception Hours: 8:00 AM – 10:30 AM

Delivery Hours: Arrive by 8:00 PM on the same day

・Service Fees

The usage fees are as follows. Payment methods include cash and cashless options such as credit cards, electronic money, and QR code payments.

【Kyoto City→Kyoto City】

【Kyoto City→Osaka City】

【Kyoto City→Kansai International Airport】

・Service Period

The same-day baggage delivery service is available for a limited time to coincide with the Osaka-Kansai EXPO.

<Baggage Delivery Service Period>

January 15, 2025 (Wednesday) – October 31, 2025 (Friday)

At Hankyu Tourist Information Center Kyoto-kawaramachi and Hankyu Tourist Information Center Kyoto Karasuma, the temporary luggage storage service is available.

Not only are these locations highly convenient, but unlike coin lockers, there are no size restrictions, making them an excellent choice for travelers!

Service Hours: Available during the business hours of Hankyu Tourist Information Center Kyoto-kawaramachi and Hankyu Tourist Information Center Kyoto Karasuma.

Fee: ¥700 per item per day  *An additional ¥700 per day for extended storage (no limit on the number of days)

This service is perfect for those who want to explore hands-free on arrival, departure, or transit days!

Additionally, long-term storage is available. For example, you can leave large luggage at one of the centers and take a short trip to destinations like Hiroshima, Okayama, or Kanazawa with just a small bag.

For those heading to Osaka, the Hankyu Tourist Center Osaka-umeda also offers same-day delivery and temporary baggage storage services—be sure to check it out!

At Hankyu Tourist Information Center Kyoto-kawaramachi and Hankyu Tourist Information Center Kyoto Karasuma, you can also ship suitcases, souvenirs, and other items nationwide via next-day delivery service.

Service Hours:

Available during the business hours of Hankyu Tourist Information Center Kyoto-kawaramachi and Hankyu Tourist Information Center Kyoto Karasuma.

Please note that the pricing for this service differs from the same-day delivery service mentioned earlier. For details, please check with each tourist information center.

In addition to the Hands-Free Sightseeing Service (same-day delivery and temporary luggage storage), you can find more details about the services available at Hankyu Kyoto Tourist Information Center, KYOTO-KAWARAMACHI and Hankyu Kyoto Tourist Information Center, KYOTO-KARASUMA on their official website.

https://www.hankyu.co.jp/en/station/tourist_center/index.html

Lastly, let’s introduce coin lockers in the Kyoto area.

There is a website called “ecbo cloak” that allows you to check the locations and availability of coin lockers around Kawaramachi, Karasuma, and JR Kyoto Station.

The website also offers a reservation function for luggage storage services. If you’re looking for a coin locker or a temporary luggage storage option, be sure to check out “ecbo cloak” for useful information.

Click here for “ecbo cloak”

Our website, “Enjoy! OSAKA KYOTO KOBE”, provides sightseeing and gourmet information in Kyoto, as well as travel tips for international visitors to Osaka and Kobe.

Be sure to check out the articles below for more recommendations!

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