Privacy Policy

Hankyu Hanshin Holdings (hereinafter, “the Company”) believes that the Company has an important obligation to appropriately manage and protect information that can help identify individual customers, such as their names, addresses, telephone numbers and e-mail addresses (hereinafter, “personal information”). Accordingly, as a data controller, the Company has set forth Privacy Policy Guidelines as follows:

1. Personal Information to Be Subject to the Privacy Policy

All of the personal information the Company processes shall be subject to its privacy policy.

2. Compliance

本公司应遵守有关个人信息处理的法律、政府法令、国家准则和其他规定。
本公司应根据以下任何法律依据处理个人信息:
・本公司已获得信息对象(以下简称“数据主体”)的同意,或已根据适用的法律法规向其传达了必要的事项。
・公司需要处理信息以履行其与数据主体签订的合同中的义务。
・公司需要处理信息以履行其法律义务。
・公司需要处理信息以确保其合法利益。

3. Company Structure

The Company shall set up a department which promotes activities to protect personal information and appoint a manager in charge of personal information in each division in order to establish an internal control function concerning personal information.

4. Use of Personal Information

The purposes of the use of personal information shall be clearly designated, and the use thereof shall be limited to the minimum necessary for the purposes.
The Company may provide personal information to a company to which it outsources the running of its websites in accordance with the General Data Protection Regulation (GDPR) for the purposes defined separately.
In such a case, the Company will transfer personal data based onEU-Japan adequacy(Article 45 of the GDPR).
The Company shall store personal information for the period necessary for achieving the purposes.

5. Acquisition of Personal Information

The Company shall acquire personal information in legal and appropriate ways.

6. Maintenance of the Accuracy of Personal Information

The Company shall take appropriate measures to maintain accurate and updated personal information.

7. Maintenance of the Security of Personal Information

The Company shall take necessary and proper security measures to prevent illegal access to personal information or the loss, destruction, falsification or leakage of personal information.

8. Supervision of Subcontractors

When outsourcing the processing of personal information to a subcontractor, the Company shall exercise necessary and proper supervision over that subcontractor to ensure the security of personal information.

9. Actions on the Rights of Individuals

公司应根据数据主体的要求采取适当的行动,根据适用的法律法规处理有关他或她的个人信息。数据主体可以通过提交以下任何请求、投诉等来要求公司采取行动:
・请求访问个人信息
・要求更正或删除个人信息
・请求限制处理个人信息
・投诉处理个人信息
数据主体可以向监管机构提出投诉。
・要求个人信息的数据可移植性
・请求撤销对个人信息处理的同意
・反对处理个人信息

10. Inquiries about Personal Information

Inquiries concerning personal information shall be accepted and processed at the following contact point.
>Contact Point of the Data Controller<
Group Business Development Department, Hankyu Hanshin Holdings, Inc.
Phone: +81-6-6373-5343
Office hours: 9:00 to 17:50, Japan Standard Time (closed on Saturdays, Sundays, New Year holidays, “Golden Week” holidays [from around the end of April to the first week of May], and other public holidays)

11. Continuous Improvement of Privacy Policy

The Company shall conduct regular audits to continuously revise and improve the in-house regulations as well as the company structure for the purpose of appropriately protecting personal information.

12. Language

The original version of this privacy policy was created in English. If there is any difference between a translated version of this privacy policy and the original English version, the original English version shall prevail.

About Google Analytics
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The legal ground to process data on the user with Google Analytics is the user’s consent.
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